Privacy
Privacy Policy of Ash Furniture, trading as Overt.
1. Respect for Your Privacy
1.1 Overt respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy explains how we collect and handle your personal information.
1.2 We adhere to the Australian Privacy Principles under the Privacy Act 1988 (Cth) and, where applicable, the EU General Data Protection Regulation (GDPR).
1.3 Personal information refers to information that identifies you, such as your name, email address, identification number, or any other information that can reasonably identify an individual.
1.4 You may contact us in writing at 17 Mountain View Parade, Rosanna, Australia for further information about this Privacy Policy.
2. Personal Information We Collect
2.1 Overt may collect and store personal information that you submit via our website, provide directly to us, or share in other ways.
2.2 This may include basic details such as:
Name
Phone number
Address
Email address
2.3 We may also collect additional information when you:
Provide feedback
Update preferences
Respond to surveys or promotions
Submit financial or credit card details
Communicate with customer support
2.4 Any other information you voluntarily provide while interacting with us may also be collected.
3. How We Collect Personal Information
3.1 We collect personal information through electronic interactions, in-person communications, website access, and business activities. We may also receive information from third parties, which will be protected under this policy.
3.2 By providing your personal information, you consent to its use in accordance with this Privacy Policy.
4. Use of Personal Information
4.1 We may use your personal information to provide products, services, updates, and information about new opportunities.
4.2 Personal information may be used to:
Provide products and services
Manage business operations
Improve and develop offerings
Communicate via phone, email, SMS, or mail
Investigate complaints
4.3 If you choose not to provide personal information, some services or website features may not be available.
4.4 We may disclose personal information to comply with legal obligations or law enforcement requests.
4.5 In the event of a business sale or transfer, user databases may be transferred where permitted by law.
5. Disclosure of Personal Information
5.1 Personal information may be shared with employees, officers, insurers, advisers, agents, suppliers, or subcontractors where reasonably necessary.
5.2 Any third party receiving personal information will be required to protect it in accordance with this policy.
6. GDPR Compliance (European Union)
6.1 Overt complies with GDPR principles of fairness, transparency, and lawful data processing.
6.2 We act as a Processor and/or Controller as defined under the GDPR.
6.3 A lawful basis is established before processing personal information.
6.4 Personal information is collected only with explicit consent and only when necessary.
6.5 Processing may also occur to fulfill legal, contractual, or legitimate interests.
6.6 Data may be processed to protect vital interests or carry out public functions where lawful.
6.7 Sensitive personal data is not collected unless explicit consent is obtained.
6.8 We do not knowingly collect data from individuals under 16 without parental consent.
7. Your Rights Under GDPR
If you reside in the EU, you have the right to:
Be informed about data usage
Access your personal information
Correct inaccurate information
Request deletion (“right to be forgotten”)
Restrict processing
Reuse your data
Object to data usage
Object to automated decision-making
To exercise these rights, contact us using the details below. Identity verification may be required.
8. Security of Your Information
8.1 We use physical, electronic, and managerial safeguards to protect personal information.
8.2 Third-party data processors must comply with GDPR security requirements.
8.3 While we take reasonable precautions, data transmission occurs at your own risk.
9. Access to Your Information
You may request access to or correction of your personal information by emailing:
📧 hello@overt.au
We may refuse access in limited circumstances permitted by law.
10. Privacy Complaints
If you have a privacy complaint, please contact us at:
📧 hello@overt.au
We take complaints seriously and will respond promptly.
11. Changes to This Policy
This Privacy Policy may be updated at any time. Changes take effect immediately upon publication on our website.
12. Website & Cookies12.1 When visiting www.overt.au, we may collect browser and usage data for analytics purposes.
12.2 Cookies may be used to enhance website functionality. You can disable cookies via browser settings, though this may affect site performance.
12.3 Cookies may also be used for advertising services such as Google Ads.
12.4 Our website may contain links to third-party sites. We are not responsible for their privacy practices.